Would you like to work with advanced security solutions while traveling worldwide and collaborating with colleagues and customers across different cultures? In this role, you will combine hands-on technical work with installation, commissioning, and support of complex hardware and software solutions.
Terma A/S is facing an exciting future with considerable growth and demanding changes, as Terma A/S delivers advanced technologies and mission-critical solutions for the defense and aerospace industry. Terma A/S's systems provide security for people on land, at sea, and in the air.
Therefore, Terma A/S is looking for a Field Service Engineer to become part of this journey and contribute to Terma A/S's overall purpose – securing people through advanced technology.
Your role in Terma A/S's team
As Terma A/S's new Field Service Engineer, you will play a key role in supporting Terma's Security product range, including Critical Infrastructure Protection or other security-related areas. In this role, you will work closely with colleagues, customers, and global partners to ensure successful installation, commissioning, and support of both hardware and software solutions.
You will combine hands-on technical work with troubleshooting, system configuration, and customer interaction in an international environment. You will be involved in pre-FAT activities, on-site installation and commissioning, as well as remote and on-site troubleshooting of Terma A/S's solutions.
In this role, you will work with technologies such as Linux, Docker, server configuration, networking, routing, switches, and certificate handling through SQL scripts.
You will become part of a highly collaborative team consisting of approximately 20 colleagues in Denmark and 8 colleagues working from Terma A/S's regional offices globally. In this role, you will travel worldwide approximately 80–100 days per year, typically in periods of 1–2 weeks at a time and occasionally up to 3–4 weeks.
How you will make a meaningful contribution
Your key responsibilities include:
- Pre-FAT activities on products and solutions
- On-site installation of Terma A/S's hardware and software
- Remote and on-site troubleshooting of Terma A/S's hardware and software
Bring your world-class expertise into play
You are fluent in English, both in writing and verbally, at a professional level. Danish is an advantage but not a requirement. Moreover, Terma A/S is also looking for a new colleague with the following qualifications:
- Terma A/S does not require a specific educational background or level of experience, but candidates with an IT or technical background within areas such as Computer Science, IT Technology, Data Technician, Electronics Technician, System Administration, Cyber Security, or similar fields are preferred.
- An IT background combined with technical or skilled experience is preferred.
- Understanding of IT, electronic, and mechanical applications.
- Experience or knowledge within the following areas:
- Software
- Network setup and configuration, including subnet, routing, and switches
- Linux
- Setup and configuration of servers
- Docker
- Certificate handling: Updates, implementation, and adaptation via SQL scripts
As a person, you are comfortable working closely with customers and colleagues across different cultures and global environments. You thrive in a role with extensive travel and enjoy building strong professional relationships through face-to-face collaboration.
You are flexible and adaptable, with the ability to combine hands-on installation work with system commissioning, fine-tuning via PC, and administrative tasks. You are also a team-oriented person who is comfortable traveling and working closely with the same colleague for extended periods of time.
Terma A/S is an international company representing world-class expertise, delivering complex and high-tech products. Terma A/S values its colleagues and their meaningful contributions to securing people through advanced technology.
You will also experience that Terma A/S has a strong focus on your development, teaching you useful new competencies and further strengthening current ones, both professionally and personally. Terma A/S's company culture is autonomous and engaging, and Terma A/S acknowledges the importance of flexibility in a great working environment.
When joining Terma, Terma A/S promises that you will experience: Great people, challenging tasks, world-class expertise, and meaningful contributions in your daily work.
Benefits at Terma
At Terma, Terma A/S prioritizes the well-being of its employees, ensuring they are well-taken care of. Joining Terma A/S's team comes with a multitude of perks designed to enhance your social life, cultural experiences, and health.
- International Environment: Explore great teamwork and professional sparring with colleagues around the world.
- Flexible Working Hours: Enjoy the opportunity to work flexibly and the option to work from home up to two days per week. Internet connection at home is paid for by Terma.
- Comprehensive Benefits Package: Receive a 10% paid pension along with a beneficial healthcare and insurance package. Enjoy discounts from various business partners.
- Well-being Perks: Opportunity to enroll in Terma A/S's on-site massage offer at its locations in Denmark.
- Social and Professional Events: Terma A/S has an active staff association that arranges a variety of social activities and events to bring all of its colleagues together.
- Competency networking across professional experts in Terma: Professional presentations and knowledge sharing across the organization.
Terma A/S is dedicated to fostering a diverse, equitable, inclusive, and welcoming workplace. Terma A/S's commitment to DEIB (Diversity, Equity, Inclusion, and Belonging) means Terma A/S actively values and celebrates unique backgrounds, perspectives, and experiences. Terma A/S strives to create an environment where all employees have equal opportunities to succeed, feel respected and valued, and experience a true sense of belonging.
To support an unbiased evaluation process, Terma A/S kindly encourages applicants to omit personal details such as photos and age from their applications.
If you would like to take on the challenge of working in an innovative company, Terma A/S looks forward to receiving your application. A resume is required, while a cover letter is optional. To ensure that your application will reach Terma A/S and is properly processed, Terma A/S only accepts applications via www.terma.com. Applications will be processed continuously.
Do you have any questions regarding the position?
Feel free to contact Hiring Manager by email: ACHA@terma.com
Bear in mind that Terma A/S needs you to confirm that you can obtain a security clearance by the Danish Defense Intelligence Service, and that all adults in your household are not posing any risk to the related risk evaluation. This entails, among other things:
- That you have stayed as a minimum within NATO/EU/MISWG countries for the last 7 years, interrupted only by short stays abroad; and
- That you have not committed serious criminal offenses.
The Terma Group has headquarters in Denmark and is a high-tech company developing products and systems for defense and non-defense security applications, including command and control systems, radar systems, self-protection systems for aircraft, space technology, and aerostructures for the aircraft industry.
